Step 1: Find the Right Clinic
At Highland Springs, we strive to make the initial referral process as smooth and quick as possible for our new clients. You can schedule an initial appointment by calling any clinic and selecting the new client option. The first step is choosing the most convenient location for you:
American Fork Clinic
751 E 700 S, Ste 102
American Fork, UT 84003
P: 801-284-4950
F: 385-388-8012
Mon-Fri, 8am-5pm
Boise Clinic
4750 N Five Mile Rd
Boise, Idaho 83713
P: 208-996-0931
T: 385-474-8889
F: 208-996-0932
Mon-Fri, 9am-5pm
Holladay Clinic
4460 S Highland Dr, Ste 100
Salt Lake City, Utah 84124
P: 801-273-6335
F: 801-869-4865
Mon-Fri, 8am-6pm
Riverton Clinic
12427 S Pasture Rd, Ste 101
Riverton, Utah 84096
P: 801-727-8744
F: 801-727-8743
Mon-Fri, 8am-5pm
Step 2: Set Up an Appointment
When you make the first call, we understand that you need solutions quickly. We commit to having you scheduled within a week and can usually get new clients in for an appointment within 2-3 days of the initial call. To accommodate your schedule, we also offer evening hours for your convenience. Our staff are committed to answering all your questions and assisting you in deciding on the best treatment option and the best provider for your specific concerns. We have over 60 highly experienced clinicians that specialize in different issues from childhood through seniors. We strive to match each client with the best therapist for their individual needs. Highland Springs takes the process of matching clients with the right provider very seriously since the healing process happens within the therapeutic relationship.
Step 3: Verify Your Insurance
Once your appointment is set, our staff will verify your insurance benefits and estimate what your co-payment will be. We accept a variety of private insurance plans along with Medicare plans, however, we do not accept Medicaid. For your convenience, our billing department will reach out to you directly in order to discuss any problems with claims or statements. We provide you with a reminder the day before your appointment and answer any last-minute questions you may have.
After Your Appointment
After your first appointment with a therapist, our team is happy to set up an additional appointment to see one of our medication providers if you and your therapist deem medication would be helpful. We offer medication management services as an adjunct to therapy.
Visit One of Our Clinics
At all of our locations, the health and satisfaction of our clients is our primary goal, and we are here to meet your needs. If you’re ready to start our simple intake process, please contact us today and we’ll be happy to help you with any questions or concerns.