Patient & Family Feedback

POSITIVE FEEDBACK. POSITIVE RESULTS.

The following are actual comments from Highland Springs patients and family members. Names are removed for privacy purposes.

“Your front staff are always non-judgmental, extremely nice, and knowledgeable – even when busy.”
“My therapist makes me feel encouraged about the future and helps me know what to expect at future visits and what to work on.”
 “I appreciate the honesty of my APRN and  the fact that I always leave with a printed plan and am never confused.”
“I am impressed with the kindness of the staff at Highland Springs.”
“Appointments and billing issues are always accurate and any issues are quickly resolved.”
“Everyone is professional, caring, and helpful.”
“I appreciate how knowledgeable my therapist is and the level of experience she brings to our sessions.”
“I love the reminder calls and how happy the front staff always makes me feel.”
“I love the therapy I’m getting – I have seen so much change in myself.”
“I love getting handouts and information from my therapist.”
“My doctor explains everything and all the effects of the medications. She is great!”
“Your staff is friendly and prompt.”